Return Policy

Return Policy

At GoTypical, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Window

You have 30 days from the date of delivery to return most items for a full refund or exchange.

Return Conditions

To be eligible for a return, items must be:

  • In original, unused condition
  • In original packaging with all accessories and documentation
  • Free from damage not caused by defects
  • Accompanied by proof of purchase

Non-Returnable Items

The following items cannot be returned:

  • Personalized or customized products
  • Health and wellness items (for hygiene reasons)
  • Software or digital downloads
  • Items damaged by misuse or normal wear

How to Return

  1. Contact Us: Email us at returns@gotypical.com with your order number
  2. Get Authorization: We'll provide you with a return authorization number and shipping instructions
  3. Package Securely: Pack items in original packaging when possible
  4. Ship Back: Use the prepaid return label we provide

Refund Process

Once we receive and inspect your return:

  • Approved refunds are processed within 3-10 business days
  • Refunds are issued to the original payment method
  • Original shipping costs are non-refundable (unless item was defective)
  • You'll receive an email confirmation when your refund is processed

Exchanges

We're happy to exchange items for a different size, color, or model (subject to availability). The exchange process follows the same steps as returns.

Defective or Damaged Items

If you receive a defective or damaged item:

  • Contact us immediately at support@gotypical.com
  • Include photos of the damage
  • We'll provide a prepaid return label
  • Full refund including original shipping costs

International Returns

International customers are responsible for return shipping costs unless the item was defective or incorrectly sent.

Contact Information

Questions about returns? We're here to help:

This return policy was last updated on 08/01/2025. We reserve the right to update this policy at any time.