Frequently Asked Questions

Frequently Asked Questions (FAQ) – GoTypical

Find quick answers to the most common questions about shopping with GoTypical.

🛒 Orders & Shipping

Q: How long does shipping take?
A: Standard shipping within the United States takes 3 –30 days. Processing time is 1–3 business days before shipment.

Q: Do you ship internationally?
A: No. We currently ship only within the United States.

Q: Can I track my order?
A: Yes! Once your order ships, you'll receive a confirmation email with a tracking number. You can track your package on the carrier's website.

You can review our full Shipping Policy for more details about carriers and delivery estimates.

🔄 Returns & Exchanges

Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging. Return requests must be initiated within 30 days of the delivery date shown on your tracking number.

Q: How do I return an item?
A: Contact our customer service team at alpsutton@gotypical.com with your order number to request a return authorization.

Q: Who pays for return shipping?
A: For defective or incorrect items, we provide a prepaid return label. For all other returns, customers are responsible for return shipping costs.

⚙️ Products

Q: Are your products covered by a warranty?
A: All products are backed by our quality guarantee. If your item arrives defective or develops an issue, contact us for support. GoTypical's quality guarantee covers defective or damaged items upon arrival. Manufacturer warranties, if any, are listed on individual product pages.

Q: How do I care for my products?
A: Care instructions are included with each product. For additional guidance, please email our support team.

💳 Account & Payment

Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and other secure payment methods at checkout. All transactions are processed securely through Shopify Payments and PayPal.

Q: Is my payment information secure?
A: Yes. Our site uses SSL encryption and industry-standard security to protect your payment details.

📞 Still Have Questions?

If you can't find the answer you're looking for, we're here to help:

This is an online-only business; we do not offer in-person pickup or walk-ins.